"Things should be made as simple as possible, but not simpler."
(Albert Einstein)

"Forgive me for writing such a long letter. I did not have the time to write a shorter one."
(Rewording of Pascal, 1657)

"When our tools don't work, we tend to blame ourselves.
When our tools are broken we feel broken.
And when somebody fixes one, we feel a tiny bit more whole."
(Steve Jobs)

A space where you can learn and practice skills to be the talented health & safety communicator you want to be.

Welcome to the Health Literacy Lab

A place where health & safety communicators hone their skills

Browse our free library of lessons. Contact us for personalized programs.


Language Acting Badly

Latest Lessons

Who we are and what we’re good at

Health Literacy Lab - Our Mission

Our Mission

We’ve put our expertise in public health and safety communications to work creating a library of easy & entertaining lessons and tips on how to create clear and effective communications. The Lab’s mission is to help bridge the gaps between professional knowledge and lay-people’s knowledge about health.

Communicating Public Health & Safety

Communicating Public Health & Safety

Serious and urgent health problems face individuals, families, communities, work forces and society. There is a growing burden of chronic disease, potential pandemics and environmental disasters. Critical to protecting people is engaging them with clear, trustworthy and timely information.

Health Literacy Lab - The Team

The Team

We have decades of experience in health education, public health, linguistics, health communication research and design, health services delivery and policy. We analyze, critique, develop and evaluate health and safety information based on a thorough analysis of what people do and don’t understand.

The Library

The Library contains an ever-growing list of lessons that will help you hone your skills in effective communication.  The Library is organized in two ways – according to health topic, and according to language and design elements.

Customized Lessons

Improve your staff’s skills in effective communication. Reduce the need for outsourcing. We can customize lessons, curricula and presentations for you. Contact us to discuss your needs.

Drawings by Jennifer Hoyden, Fashion Donkey